Customer Relationship Management MCQ with Answers
Customer Relationship Management MCQ: CRM Multiple Choice Question with Answers for Preparation of Academic and Competitive Exams Customer Relationship Management MCQs 1. CRM is a business philosophy that aims at maximizing ___ in the long run. Answer: Customer value 2. Contacts with a customer can be managed by phone, fax, or e-mail. (True/False) Answer: True […]
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