Are you a student pursuing your MBA or BBA degree? Are you currently preparing for an exam on Organisational Behaviour and finding it challenging to locate reliable multiple-choice questions with accurate answers? If so, look no further – you have landed in the perfect spot!
In this article, we have compiled a comprehensive collection of MCQs on Organisational Behaviour, specifically tailored for students like yourself who are seeking assistance in their exam preparations. Whether you are aiming to strengthen your understanding of key concepts or simply looking to practice and assess your knowledge, our carefully crafted set of questions and answers will undoubtedly prove invaluable in achieving your academic goals.
MCQ on Organisational Behaviour with Answers
1. ___ is the science or study of individual human behaviour.
(i) Chemistry
(ii) Psychology
(iii) Computers
(iv) Mathematics.
Ans: (ii) Psychology
2. The study of Organizational Behaviour is categorized into Micro and Macro OB. Micro OB deals with ___ and ___.
(i) Individual & groups
(ii) Groups & teams
(iii) Teams and individuals
(iv) organizations and departments,
Ans: (i) individuals and groups
3. ___ is the study of the human race and culture.
(i) Sociology
(ii) Ergonomics
(iii) Political science
(iv) Anthropology.
Ans: (iv) Anthropology
4. ___ are the most important resources of an organization.
Ans: People
5. Structure defines the ___ relationships of people within organizations.
Ans: Formal
6. The degree to which the decision making authority is concentrated at the top level is known as___.
Ans: Centralization
7. Match the following
| (a) Figurehead | (i) Managing conflict |
| (b) Liaison | (ii) Innovator |
| (c) Disseminator | (iii) Representative |
| (d) Entrepreneur | (iv) Link between two groups |
| (e) Disturbance handler | (v) Information gathering and distribution |
| (f) Spokesperson | (vi) Symbolic in nature |
Ans: a-(vi), b-(iv), c-(v), d-(ii), e-(i), f-(iii)
8. A system is a set of unrelated variables.
Ans: False
9. The Human Resource Approach is concerned with the growth and development of people in an organization.
Ans: True
10. Due to globalization the entire world has become a ___ village.
Ans: Global
11. Workforce diversity refers to the ___ mix of employees in terms of gender, race, ethnicity, etc.
Ans: Heterogeneous
12. F. W. Taylor, known as the father of ___, has developed the concept of functional organization.
Ans: Scientific management
13. Specialized staff includes various experts who possess ___ knowledge in different fields.
Ans: Specialized
14. Match the following
| a) Hierarchy | (i) Power to receive obedience |
| b) Division of work | (ii) One boss |
| c) Unity of command | (iii) Chain of command |
| d) Authority | (iv) Small number of subordinates |
| e) Narrow span | (v) Specialization |
Ans: 4. (a) – (iii), (b) – (v), (c) – (ii), (d) – (i), (e) – (iv).
15. Where employees work on a shift basis, it is known as departmentation by ___.
(a) Number
(b) Time
(c) Process.
Ans: (b) Time
16. Where the organization has dispersed its various business units across the country, it is known as departmentation by ___
(a) Product
(b) Function
(c) Region
Ans: (c) Region
17. A project organization is oriented towards completing a big project or a number of small projects.
Ans: True
18. A matrix organization is a combination of line and project organization.
Ans: False
19. Matrix organization violates the principle of ‘unity of command’.
Ans: True
20. Virtual organization comprises people who are physically close to each other.
Ans: False
21. Match the following:
| (a) Build-up | (i) Last stage of self-awareness |
| (b) Reactive | (ii) Recognizing ambitions |
| (c) Termination | (iii) the Lowest level of self |
| (d) Uniqueness | (iv) End of relationships |
| (e) Mastery | (v) Continuity of relationship |
Ans: (a) – (v), (b) – (iii), (c) – (iv), (d) – (ii), (e) – (i)
22. Unstructured interventions, if applied to traditional and highly structured organizations, may appear ___ and hence will be rejected.
Ans: Threatening
23. The two main parental functions are ___ and regulating.
Ans: Nurturing
24. In the ___ people behave like a computer and work without any values or emotions.
Ans: Adult ego stage
25. The ___ is very curious and fun-loving.
Ans: Natural child
26. Identify the type of transaction taking place in the statements mentioned below:
(a) Boss: “Have you been able to write the report?” (Adult to Adult)
Subordinate: “Yes – I’m about to email it to you.” (Adult to Adult)
Ans: Complementary transaction
(b) Father: “I can never trust you to do things!” (Parent to Child)
Son: “As such you never believe anything I say!” (Adult to Adult)
Ans: Crossed transaction
(c) A boss getting amused at the stupid behaviour of his favourite employee.
Ans: Gallows transaction
27. The two techniques used in the Johari window are ___ and feedback.
(a) enclosure
(b) disclosure
(c) closure.
Ans: (b) Disclosure
28. When we meet a person for the first time, the size of the open area is not very___
(a) large
(b) small
(c) deep.
Ans: (a) Large
29. The hidden self is also known as the ___ self.
(a) dark
(b) ignored
(c) avoided.
Ans: (c) Avoided
30. Large unknown areas generally exist among younger people and people who lack experience or___.
(a) self-reliance
(b) trust
(c) self-concept
Ans: (a) self-reliance
31. Learning is defined as relatively ___ in behaviour.
Ans: Permanent
32. ___ helps to retain the acquired inputs in our memory for a longer period of time.
Ans: Assimilation
33. Cycle of experiential learning proposed by Kolb has four steps ___, ___, ___ and ___.
Ans: Experiencing, Processing, Generalizing and Applying
34. ___helps an organization to remain innovative and maintain an edge over their competitors.
Ans: Continuous learning
35. A poor learning atmosphere can stimulate the learning drive of even the most enthusiastic learners.
Ans: False
36. Learning is not possible when the mind is filled with fear.
Ans: True
37. The convergers are the people who learn better by reflecting on the specific experience and drawing new inferences.
Ans: False
38. ___ explains learning of reflex behaviour.
a. Classical Conditioning
b. Operant Conditioning
c. Social learning
d. Cognitive Learning
Ans: a. Classical Conditioning
39. Insight involves two processes
a. discrimination and simplification
b. characterization and generalisation
c. discrimination and generalization
d. discrimination and actualization
Ans: c. discrimination and generalisation
40. Social learning is an extension of
a. Cognitive learning
b. Operant learning
c. Classical conditioning
d. Programmed learning
Ans: b. Operant learning
41. Personality has been derived from the ___ word persona.
Ans: Latin
42. The concept of personality emerged from the theatre shows done by people of ___ and ___.
Ans: Rome & Greece
43. The study of personality helps in selecting the ___ for the right job.
Ans: Right person
44. Brain refers to the transmission of an individual’s traits from ancestors to descendants.
Ans: False
45. External appearance is a very important factor in developing one’s personality.
Ans: True
46. Family and social factors shape the personality through the ___ process and identification process.
(a) Polarization
(b) Civilization
(c) Socialization
(d) Personalization
Ans: Socialization
47. Many people react according to the ___, discovering a new aspect of their personality.
(a) Situation
(b) Condition
(c) Evaluation
(d) Opportunity
Ans: Situation
48. Match the following:
| a) Pleasure seeking element | (i) Endomorph |
| b) Idealistic element | (ii) Raymond Cattell |
| c) Favourite of all | (iii) Id |
| d) Introvert & Extrovert | (iv) Social-self |
| e) Trait theory | (v) Super-ego |
| f) ‘Me’ self | (vi) Carl Jung |
Ans: 8. (a) – iii, (b) – v, (c) – I, (d) – vi, (e) – ii, (f) – iv.
49. ___ refers to the degree to which an individual likes or dislikes himself.
Ans: Self-Esteem
50. ___ people are impatient, aggressive, hard-working and very competitive.
Ans: Type A
51. ___ is a broad concept and includes a wide range of feelings that we experience under normal and abnormal circumstances.
Ans: Affect
52. ___ are feelings less powerful than emotions and are not directed at an object.
Ans: Moods
53. ___ is the effort required to express unfelt emotions.
Ans: Emotional Labour
54. Emotions vary from person to person depending upon their ___, ___, ___ and even ___.
Ans: personality, perceptions, past experiences, gender
55. James-Lange theory of emotion suggests that the cerebral cortex ascertains the nature of the perceived stimulus in the light of our past experiences.
Ans: False
56. Schachter and Singers‟ two-factor theory propounds that emotions comprise two components – physical arousal and cognitive label.
Ans: True
57. Cannon-Bard theory is similar to the James-Lange theory of emotion.
Ans: False
58. Daniel Goleman defines emotional intelligence as a person’s
a. self-awareness, self-confidence, self-delusion, commitment and integrity
b. self-awareness, self-confidence, self-promotion, commitment and integrity
c. self-awareness, self-confidence, self-control, commitment and integrity
d. self-gratification, self-confidence, self-delusion, commitment and integrity
Ans: (c) self-awareness, self-confidence, self-control, commitment and integrity
59. Self-awareness includes competencies such as:
a. Emotional self-awareness, Accurate self-assessment and self-control
b. Emotional self-awareness, Accurate self-assessment and self-confidence
c. Emotional self-awareness, self-confidence and self-control
d. Emotional self-awareness, Accurate self-assessment and empathy.
Ans: (b) Emotional self-awareness, Accurate self-assessment and self-confidence
60. Social awareness includes competencies such as:
a. Empathy, Service Orientation and organizational awareness
b. Empathy, Initiative and organizational awareness
c. Influence, Service Orientation and organizational awareness
d. Empathy, Service Orientation and adaptability.
Ans: (a) Empathy, Service Orientation and organizational awareness
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61. The term “motivation” has its origin in the Latin word ___ which means to ___.
Ans: Mover, move.
62. Intrinsic motivation occurs when people are compelled to do something out of ___or desire.
Ans: Pleasure
63. Extrinsic motivation occurs when ___compel the person to do something.
Ans: External factors
64. According to ___“Motivation refers to a dynamic driving force, which stems from within .It is an inner striving condition, which activates or moves an individual into action and continues him in the course of action enthusiastically”.
Ans: Behavioural scientists
65. Content theories include ___, ___, ___ and ___ theory.
Ans: Maslow’s need hierarchy theory, Herzberg’s two-factor theory, Alderfer’s ERG theory and McClelland’s achievement theory
66. ___ in the year 1954 proposed the need Hierarchy theory of Motivation.
Ans: Abraham Harold Maslow
67. ___ says that instead of the hierarchy of needs, there are only three parameters to motivate people.
Ans: ERG Theory
68. According to ___ work effort in an organization is directed towards behaviours that people believe will lead to desired outcomes.
Ans: Expectancy Theory
69. Job Evaluation tries to evaluate the ___
Ans: The worth of job
70. By providing specific goals, organizations can make people understand what___.
Ans: They expect from them
71. MBO was propounded by___ in 1954.
Ans: Peter F. Drucker
72. ___ is breaking the job into sub-tasks.
Ans: Job Design.
73. ___ are the simplest and conventional forms of organization.
Ans: Line organizations
74. People with ___ locus of control believe that whatever happens to them is due to their destiny or luck.
Ans: External
75. Communication has been derived from the ___ word that means “common”.
(i) Greek
(ii) Latin
(iii) French
(iv) Sanskrit
Ans:(ii) Latin
76. The ___ and ___ functions help the employee to become aware of his accountability and responsibility towards the formal organization.
(i) Command and instructive function
(ii) Supportive and constructive function
(iii) Influence and persuasion function.
Ans: (i) Command and instructive function
77. ___ defines communication as “the transmission of commonly meaningful information.
(i) L. A. Allen
(ii) Keith Davis
(iii) Fred Lutheran
Ans: (iii) Fred Lutheran
78. ___ is the process where the receiver translates the message into symbols, ideas and form which is understood by him.
Ans: Decoding
79. Organization culture is the set of shared values and norms that controls the organizational member’s interactions.
Ans: True
80. Organizational change is a process by which organizations move from their present state to ___ to increase their effectiveness
Ans: Some desired future state
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Conclusion
Preparing for exams can be a daunting task, especially when it comes to subjects like Organisational Behaviour. However, with the help of well-crafted Multiple Choice Questions (MCQs), the process can become much easier and more effective.
Our collection of MCQs specifically tailored for MBA and BBA students provides valuable practice and knowledge enhancement. We hope that you have found our MCQs useful and insightful in your exam preparation. If you have, we kindly request you to share them on your social media platforms so that others may benefit as well. Remember, sharing is caring!
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